I recall many years ago when I was finishing my basement and I felt comfortable doing much of the work myself. Rough carpentry was fairly simple, running conduit was easy, attaching lights was not hard, screwing drywall was quick and forgiving. But there was one thing I would not tackle, drywall finishing. I recall watching the contractor putting on the mud and carefully scraping it away until it was perfectly smooth. As I watched him I commented how good he was at this and I’ll never forget his response: “Hey, I’m a professional, I do this for a living”.
Does your company have a fleet of delivery trucks or vans? Many do and they employ professional drivers to deliver products to customers and act as an ambassador for your brand and in many cases the face of your company.
“We have about 30% of our workforce retiring in the next five years!” my client said with panic in her voice. Her panic is well-grounded. In fact, it’s a cry that reflects a disturbing statistic: 10,000 people are retiring every day, and will continue to do so until 2019. And they’re taking their knowledge with them.
You may have noticed that the average age of the workforce has shifted dramatically recently. It’s getting younger. You may also have noticed that older generations of workers are also shifting: they’re aging out and retiring. Shift happens. Change is inevitable. It’s a part of life. It’s even necessary.