Santa makes it seem so easy! We could all use a manufacturing system staffed by mysterious beings who happily create fantastic quantities of merchandise. Or a global distribution system that accurately sorts out packages according to location, desire and moral rectitude. Or how about an on-time, high-speed delivery vehicle with apparently unlimited capacity, powered by 8 flying creatures (led by an animal with a searchlight for a snout)? To this writer, the real fantasy lies in the fact that everyone already knows exactly what to do when the holiday rush kicks in and when to do it, with no mention of training.
We’re not being dramatic when we say there is a leadership crisis today. The crisis is real. So real, in fact, that the World Economic Forum lists it as the third most important issue on its agenda. And employees are less likely to trust their management when leadership skills are lacking.
“There is strength in numbers.” “Many hands make light work.” “No man is an island.” We’ve all heard these sayings so often that they’ve become clichés. Yet, we traditionally tend to think of leaders as rather heroic individuals: singular, exceptional people who step up, or step forward and take the helm…or the fall, depending on the circumstance.