KMI Learning is a 2015 Gartner Cool Vendor in Supply Chain Services!

KMI Learning is a “Cool Vendor” according to Gartner

For those of us who already know about Gartner and the unbiased research they perform, this article is not surprising. They have an uncanny ability to find the newest and yes coolest trends in technology.

For those unfamiliar with Gartner, they are the world’s leading information technology research and advisory company always looking for the best and brightest ideas to help businesses. They recently featured KMI Learning as one of their “Cool Vendors” and explained how KMI’s unique training approach sets them apart from other e-learning companies.

Gartner explained that in the ever-changing world of distribution and automation the most progressive companies have invested in a Warehouse Management System (WMS), which is software that runs all warehouse operations. It provides significant labor savings by standardizing processes and procedures and automating most functions. The problem that Gartner discovered is that most companies fail to provide adequate training to their employees beyond the basic training included with a WMS software package. KMI takes warehouse training several levels higher by training employees on more than software but also on the critical “blocking and tackling” of everyday distribution operations.

So why did Gartner tag KMI Learning as a “Cool Vendor”? Because KMI understands several critically important aspects of training that most training companies don’t.

  • One size does not fit all – Your operation is rather unique and trying to use off the shelf tactics and content is just not effective. KMI gets to know you and your operation so training is designed specifically for your employees.
  • Technology matters – KMI has an incredible LMS (Learning Management System) that hosts the training, is scalable, flexible and tracks and reports on every detail of the training.
  • Train on the stuff that matters – KMI has created state of the art courses for warehouse safety, productivity improvement, delivery driver procedures, quality improvement, receiving procedures. Activities that when improved will bring real value to the bottom line.
  • Consistency is everything – having all employees, especially new ones, hear and see the exact same procedures taught the exact way you want them taught is key to high performance. No matter how hard they try, trainers are not able to train any two people exactly same.
  • Training is boring – How often have you sat through training only to think “This is really dry and boring”? KMI uses a multi media approach that is interactive with the employee and engages them throughout the course with quizzes, activities and hands on practice for the most important parts you want them to remember.

If you manage a distribution or warehouse operation and the often hundreds of employees involved, you already know the importance and challenges of training.
KMI has worked with world-class distribution organizations to develop training that exactly suits their needs and has shown benefits in improved safety, increased productivity, reduced errors, improved retention and a shorter training cycle. They don’t believe that for critical employee training “one size fits all” and neither should you. Your operation needs to perform at a high level and your employee training should support that.

Gartner, Cool Vendors in Supply Chain Services, 2015, M. Dominy, C. D. Klappich, G. Aimi, C. Titze, 10 April 2015
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


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KMI Learning provides our clients with the expertise and technology they need to deploy, market and manage great outward-facing Online Academies and inward-facing employee learning programs.


330 West Spring Street
Columbus, Ohio 43215
Phone: 614-224-0664