Community Action Partnership of San Luis Obispo is a “nonprofit agency that focuses on helping people and changing lives through serving nearly 40,000 persons across Central and Southern California. They are committed to eliminating poverty by empowering individuals and families to achieve economic self-sufficiency and self-determination through a comprehensive array of community-based programs.”
And, CAPSLO had a challenge common to many organizations: all of their staff training took place on-site in a classroom. Additionally, the agency was challenged by having a changing seasonal staff, frequent staff turn- over and strict compliance and verifiability requirements for its various funding resources. This meant time out of the field for training coordinators, slower staff training, inconsistent training and high costs both in travel and staff burn out. They wanted a way to reduce costs and time away as well as a reliable, consistent and successful way to train staff on- demand and across diverse and changing environments.