Communication Skills for Managers


This toolkit delivers the following outcomes:

  • Establish team communication norms and expectations
  • Evaluate your communication with others to see how well you listen
  • Use three communication elements to strengthen your ability to deliver clear and concise messages
  • Evaluate your communication with co-workers and peers to see how well you listen
  • Ensure your team gets the right information at the right time
  • Create communication reminders for the most frequent audiences you interact with
  • Team members let you know when you perform selected communication actions
  • Receive feedback from your team on how well you are communicating key messages

Toolkit bundle contains the following courses:

  • Team Communication Expectations
  • Managerial Listening Skills
  • Communicate Clear and Concise Messages
  • Team Listening
  • Right Information at the Right Time
  • Communicating with Different Audiences
  • Team Communication Feedback
  • Communicating Key Messages