Getinge is a global medical technology company serving hospitals and healthcare providers worldwide. Their training audience includes nurses, hospital administrators, product managers, and sales professionals across multiple regions.

They needed a scalable extended-enterprise LMS that could:

• Deliver product-specific clinical training, including flagship technologies like NAVA (Neurally Adjusted Ventilatory Assist)
• Support continuing education (CE) workflows with auditable certificates
• Combine SCORM eLearning and live webinars into structured programs with prerequisites
• Enforce regional content controls (EU-only vs. US-only distribution)
• Handle predictable annual surge events during Respiratory Care Week
• Maintain a polished, global, brand-aligned learner experience

Their prior environment struggled with catalog flexibility, CE workflows, and surge reliability.

KMI implemented and continuously modernized Getinge’s global LMS over an 11-year partnership.

1. Product-Focused Training Experiences
   • Instead of forcing learners through a generic catalog, KMI delivered:
     • Custom landing pages aligned with Getinge’s brand standards
     • Curated product-specific training hubs
     • Structured learning paths tied to equipment lines
   • This allowed marketing and product teams to spotlight priority offerings while making discovery intuitive for clinical learners.
2. Continuing Education & Certification Management
   • For a clinical audience, CE documentation is mission-critical.KMI enabled:
     • CE course identification and tracking
     • Automated certificate generation with dynamic fields
     • Configurable expiration rules
     • Administrative reporting for audit readiness
   • Since implementation, certificate output has grown from 14,231 annually (2016) to a peak of 36,697 (2023) — a 2.58× increase.
3. Multimodal Program Delivery
   • Getinge’s training includes both online modules and live instruction.KMI structured:
     • SCORM 2004 eLearning delivery
     • Webinar and event management (Webex, AttendNow integrations)
     • Registration, rosters, attendance tracking
     • Prerequisite logic tying online completion to live participation
   • This created cohesive learning programs rather than disconnected training events.
4. Global Compliance & Regional Controls
   • Because Getinge operates globally, content distribution must comply with regional regulatory requirements.KMI implemented:
     • Region-specific access controls (EU vs. US availability)
     • Rapid response workflows for FDA-driven updates
     • Custom account creation processes capturing regional metadata
   • This compliance agility protects both brand reputation and regulatory standing.
5. Reliable Scale During Surge Events
   • Normal activity averages ~3,200 active users per month.During Respiratory Care Week, demand surges dramatically:
     • 10,000+ learners in a short window
     • 1,000–2,000 daily logins
     • 100–200 concurrent users at peak
     • Dozens of webinars in a single week
   • KMI’s infrastructure reliably supports these predictable spikes without service disruption.

Global Reach

• 222,833 registered users
• ~30,000 accreditation completions annually
• Company-wide deployment across departments

Sustained Growth

• 28,000–37,000 certificates issued annually (2021–2025)
• Faster publishing of new and updated training
• Increased participation in annual training campaigns

Operational Stability

• Multiple platform migrations over a decade
• Historical completions and transcripts preserved
• Continuous modernization without breaking the program

Client feedback:

• “The LMS is one of my favorite parts of the job.”

KMI’s differentiation goes beyond technology:

• Same-day support responses
• Most technical issues resolved within 48 hours
• Active coordination with Getinge SMEs
• Careful brand governance on a public-facing global portal
• Modernization aligned to long-term maintainability

Over more than a decade, KMI has evolved the platform through multiple technology generations while keeping training live, compliant, and scalable.

For regulated, global organizations delivering clinical or compliance training, reliability and agility are not optional — they are business-critical.

Getinge’s success demonstrates how the right LMS partner can support:

• Extended enterprise delivery
• CE and certification workflows
• Regulatory compliance
• Brand execution
• Predictable high-demand events

All within a single, modernized platform.