Our client, who works closely with the DoD and has requested anonymity, provides top-of-the-line training courses for their users around the world. For this particular project, they faced several challenges, such as delays in training, frustration with the inability to complete tasks due to those delays, and the red-tape and cost overruns often associated with these kinds of setbacks. The first hurdle was the understandably highly secure firewall within the DoD. The need for extremely high security measures prevented access to websites such as YouTube and Social Media Platforms. Security also blocked many other third-party websites, making the availability of courses difficult and inaccessible. This required trainings to be hosted in different places. Trainings were therefore spead out, with no ‘home’ for the content. WIth the challenges listed thus far, the look and feel of various trainings were also, unsurprisingly, inconsistent. Payment options were also extremely limited. External payment systems can be inflexible and not easily integrated. With the firewalls in place, linking the payment system to the existing process was extremely complicated.